Refund policy

We are committed to ensuring your satisfaction and will promptly assist with replacements or provide a full refund in the event of a faulty item. Customer happiness is our priority, and any issues will be addressed with the utmost urgency.

*Prior to initiating a return, please reach out to us as many problems can be resolved at this stage.

*When returning an item, please ensure it is in its original packaging, securely packed, and use a tracked service if utilising your own courier.

• Returns accepted within 14 days
• Customer provides return shipping ( If item no longer needed / changed the mind)
• 10% restocking fee.

To start the return of an item click here.

*You will receive the refund in your original payment method within 2-5 working days.